FAQ
Answers to common questions about orders, products, and Viché care.
How long does shipping take?
Standard orders typically arrive within 3–7 business days. Orders over $99 include free shipping.
What is your return policy?
Unused items may be returned within 30 days of delivery for a refund or exchange.
Are Viché products cruelty-free?
Yes. Viché is cruelty-free and formulated with a beauty-with-conscience approach.
How do I track my order?
Use the Track My Order page with your order number and email to view live delivery updates.
Do you offer international shipping?
We currently ship to select regions. Shipping options appear at checkout based on your address.